Addressing fixtures installed at the Inside CNN Store at 10 Columbus Circle in Manhattan, NY
Customer reported issues of HID electronic ballast failures for recessed multi lamp luminaires. The fixtures in question are installed at the Inside CNN Store at 10 Columbus Circle in Manhattan, NY. Wilger was contracted by the luminaire manufacturer to determine the root cause of the ballast failures.
We examined the luminaires and installation. We determined the following:
After properly grounding the luminaires all of the luminaires operated normally and the customer reported no further issues.